Frequently Asked Questions
Everything you need to know about shopping with Bite.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
How do I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Do you offer international shipping?
Currently, Bite ships to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How can I contact customer support?
Our support team is available Monday through Friday, 9 AM to 5 PM EST. You can reach us via the 'Contact Us' form on our website or by emailing [email protected].